Warranty

No Excuses Guaranteed

Lionshead Specialty Tire & Wheel provides a five (5) year warranty against manufactures defects on all of our radial ST (Specialty Trailer) tire brands. See Lionshead Product Warranty policy for details.

If the consumer has any issue with their tire in the first twelve (12) months that is not covered by this warranty, Lionshead guarantees the replacement of that tire at no charge under our No Excuses Guarantee program.

Benefits of the No Excuses Guarantee include replacement tire provided at no charge and shipped to the retail consumer at no cost.
Lionshead will also provide a flat labor rate to assist in the cost of mounting the new tire.

Details of the No Excuses Guarantee program include:

  • The program is in effect for twelve (12) months from the date of original retail purchase.
  • It is effective on all Lionshead radial tire brands with a manufacturer’s date code less than 5 years from the current date.
  • The program applies only to ST (Specialty Trailer) tires and does not include commercial sizes.
  • The program does not apply to any bias ply tire brands.
  • Contact our warranty group with any questions.
    Call – (574) 533–6169 or
    Email – bscott@lionsheadtireandwheel.com

Warranty Policy

  • Lionshead Specialty Tire & Wheel, LLC. “Lionshead” hereby warrants that it will replace without charge for the following:
    • Lionshead ST (Specialty Trailer) Radial Tire Brands, sixty (60) months from the manufacturer’s date code on the tire.
    • Westlake Commercial Tires (17.5” and above), forty eight (48) months from the manufacturer’s date code on the tire.

At our discretion and upon confirmation of DOT and Date Code, originally supplied tire product, which proves defective. “Defective” is defined, but is not limited to the following:
improper workmanship and / or materials.

  • The above limited warranty is null and void if the product exhibits any of the following conditions: unsatisfactory performance due to fire, accident, malicious mischief,
    improper inflation pressure, misapplication, running under-inflated, overloading beyond maximum load capacity, driving more than the maximum speed rating, improper alignment,
    or road hazard. Examples of road hazards include nails, glass, and other foreign objects, natural and man-made defects or obstacles – such as, excavations, construction, and potholes.
    Damages caused by road hazards include cuts, punctures, scuffs, and impact breaks.
  • This limited warranty does not cover the following: loss of income, inconvenience, loss or damage of vehicle use, cost of towing, transportation, or consequential damages
    of any kind pertaining to the claim.
  • This limited warranty does not cover mounting, balancing, duties, customs or brokerage fees, etc.
  • To file a claim, all of the following information is required:
    • A completed Lionshead Warranty Claim Form.
    • Pictures clearly showing defects on all product warranty
      requested on.
    • Bill of Sale.
  • To obtain service under this warranty, you MUST contact Lionshead within a reasonable time frame (next available business day).
  • It is recommended that you hold product until warranty is approved resulting in request for additional photos and or return of tire.
  • Brand confirmation will be determined during this initial consultation process and procedures associated with obtaining a warranty request authorization will be communicated. Please have available tire size and brand, date of purchase, and a brief description of the problem you are having with your tire. You may contact Lionshead by mail at 305 Steury Avenue, Goshen, IN, 46528 via telephone (574) 533-6169 or fax (574) 533-6761 or www.lionsheadtireandwheel.com.

Notice:

  • Failure to contact Lionshead Specialty Tire & Wheel, LLC. will void the Limited Warranty.
  • No warranty will be provided without a written Lionshead Warranty Authorization.
  • Bill of Sale may be requested.
  • This warranty gives you specific legal rights and you may have other rights which vary from state to state.
  • Lionshead is not authorized to handle warranty for non-Lionshead branded tires (such as Michelin). Customer would need to contact that manufacturer directly

Wheel Warranty

  • Lifetime warranty on structural / manufacturers defects (cracks and pinholes)
  • 1-Year warranty on clear coat (aluminum wheels)
  • 1-Year warranty on paint (steel wheels)